My goals for Q4 2022

Team Health

My team is healthy, happy, and productive.

• Recruiting pipeline is robust and continually improving (upleveling our talent) and all open positions are filled each quarter (keeping in mind relevant goals from the business)
• Teams are autonomous units which can act quickly without direction from leadership
• Managers should have no more than 5 direct reports, and engineering groups should have evenly distributed levels of seniority (we presently lean senior)
• Employee Survey Results: We demonstrate a significant lead over the average organization our size and continue to improve our scores over time

Leadership Health

Our leadership is healthy, happy, and productive.

• Leaders are accessible and approachable
• Leaders are actively engaged in coaching and mentoring
• Leaders are role models for the company values
• Leaders are visible and engaged with the engineering team
• Leaders are held accountable for their actions and decisions
• Leaders are actively working to improve their leadership skills

Enterprise Grade Engineering

We ship enterprise-grade software at enterprise levels of security, quality, scale, and reliability for our users (many of which are internal to the company)

• Healthy business relationships with clear communication and accountability ensure with 90% confidence that we will deliver what we have promised
• Developer velocity increases over time; we consistently identify and report on infrastructure blocking healthy software development velocity (are our tools broken? Is documentation missing?)
• Internal technical docs are a trusted, complete, single source of truth which sufficiently powers technical support for all products within the company
• Formal RFC documents created for all new and in-flight products
• JIRA backlogs are current and manageable (can be completely reviewed every two weeks)
• Test automation replaces human testing
• Systems can scale to 10X where they currently run
• Product quality is within product specs and SLAs
• Product has been performance and load tested beyond specs and SLAs
• Security: no known vulnerabilities; all vulnerabilities reported by security team are addressed within 5 days
• Product is compliant with all internal security policies
• Product is compliant with all external compliance requirements
• Systems are highly available

High Customer Value

Our products have high value delivered to the customer

• Focused, strategic, formal product management
• Rigor and discipline in defining the business impact for all product development
• Quantitative metrics for all products
• Innovative and disciplined product development processes
• Focus on accelerating time to market and delivering value to customers

Culture and Leadership

Our culture promotes innovation, creativity, and collaboration. Our leaders inspire and develop the best in our people.

• A culture that promotes creativity, innovation, and collaboration
• Leaders who inspire and develop the best in our people
• A focus on customer success
• A commitment to excellence

Strategy and Execution

We have a clear strategy and execute with discipline and focus.

• A clear strategy
• Execution with discipline and focus
• A commitment to continuous improvement